The library uses Princh for print payments. There are "how to" sheets all around the library. If someone's payment is flagged by their bank, which may happen because Princh is in Denmark, it is OK to help them print by typing in the code and then accepting cash.
Ask a fulltime person what the code is.
Depending on which campus you are on, you may hear this a lot. You can help students troubleshoot.
1. Remind them that their username includes @student.athenstech.edu
3. If they are on their own device, have them try clearing their search history/cache.
4. If they are on their own device, have them try to logon from a library computer.
5. If they still can't log in, they can request a password reset. From the Athens Technical College Website go to Current Students -->Student Resources.
6. Scroll down to email support & password reset
For more information see the library FAQ What if I can't access my blackboard? Feel free to come get one of us if you are unable to help.
Textbooks are a confusing issue around here. Things to be aware of:
You can look up any ATC faculty or staff member in the staff directory. Go to the Athens Technical College homepage and click on Faculty and Staff directory at the top right.
Elbert and Walton campuses do not have a fax machine for public use.
Athens does. Patrons give what they need faxed to you, and you fax it. The fax machine is by the archives computer. This is free of charge.
Athens Campus Library: 706.355.5020 | Elbert County: 706.213.2116 | Walton County: 706.552.0922
email: Library Webmaster